Privacy Policy
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Krost Shelving (Pty) Ltd (Registration Number: 2007 / 026977 / 07) (“Krost”, “we”, “us”, “our”) is committed to protecting the privacy and personal information of our employees, clients, suppliers, contractors, website visitors, and all other stakeholders.
This Privacy Policy explains how we collect, use, store, share, and protect personal information across our internal operations, external engagements, and digital platforms.
This policy is aligned with applicable data protection laws, including the Protection of Personal Information Act, 4 of 2013 (POPIA) of South Africa, as well as other relevant legislation where applicable.
1. Scope of This Policy
This Privacy Policy applies to personal information processed by Krost:
Internally: employees, job applicants, directors, contractors
Externally: clients, suppliers, service providers, visitors
Digitally: websites, emails, social media platforms, CRM systems, cloud services, and other electronic systems
2. What Is Personal Information?
Personal information refers to any information relating to an identifiable, living natural person or an identifiable juristic person, including but not limited to:
Full names, identity numbers, or registration numbers
Contact details (email addresses, phone numbers, physical addresses)
Employment and qualification information
Financial and banking details
Correspondence and communications
Online identifiers (IP addresses, cookies, login data)
3. Collection of Personal Information
We may collect personal information:
Directly from you (e.g. via contracts, forms, emails, or phone calls)
Through our website, digital platforms, and social media channels
From third parties such as recruitment agencies, service providers, or public sources, where lawful
Personal information is collected only for specific, explicitly defined, and lawful purposes.
4. Use of Personal Information
Krost processes personal information for purposes including, but not limited to:
Internal Purposes
Employment administration and human resources management
Payroll, benefits, and compliance with labour laws
Training, certification, and operational planning
Internal communication and security
External & Business Purposes
Client engagement, project execution, and service delivery
Supplier and contractor management
Invoicing, payments, and financial record-keeping
Marketing, business development, and relationship management (where consent is provided)
Digital & Platform Use
Website functionality and user experience improvement
Customer relationship management (CRM)
Email communications and newsletters
Social media interaction and analytics.
5. Sharing of Personal Information
We may share personal information with:
Employees and authorised representatives of Krost
Third-party service providers (e.g. IT support, payroll, marketing, cloud storage)
Regulatory or legal authorities where required by law
All third parties are required to maintain appropriate confidentiality and security safeguards.
6. Security of Personal Information
Krost takes reasonable technical and organisational measures to protect personal information against:
Loss, misuse, or unauthorised access
Unlawful processing or disclosure
Damage or destruction
Security measures include access controls, secure systems, password protection, and internal privacy awareness.
7. Retention of Information
Personal information is retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Once no longer required, information is securely deleted or anonymised.
8. Your Rights
In terms of POPIA, data subjects have the right to:
Access their personal information
Request correction or deletion of information
Object to the processing of personal information
Withdraw consent (where applicable)
Lodge a complaint with the Information Regulator of South Africa
9. Cookies and Website Usage
Our website may use cookies and similar technologies to enhance functionality and analyse usage. You may adjust your browser settings to refuse cookies; however, this may affect website performance.
10. Cross-Border Information Transfers
Where personal information is processed or stored outside South Africa (e.g. cloud services), Krost ensures that adequate data protection safeguards are in place in accordance with applicable laws.
11. Updates to This Policy
Krost reserves the right to update this Privacy Policy from time to time. The most recent version will always be available through our official communication channels or upon request.
12. PAIA Manual Introduction
In accordance with the Promotion of Access to Information Act, 2 of 2000 (PAIA) and the Protection of Personal Information Act, 4 of 2013 (POPIA), Krost Shelving & Racking (Pty) Ltd has prepared a PAIA Manual.
The purpose of the PAIA Manual is to:
Promote transparency and accountability within Krost
Outline the records held by Krost
Describe the procedure for requesting access to information
Confirm the protection of personal information processed by Krost
This Privacy Policy should be read together with the Krost PAIA Manual, which is available upon request.
13. Company and Contact Information
Registered Name:
Krost Shelving & Racking (Pty) Ltd
Registration Number:
2007 / 026977 / 07
Registered Address:
110–111 Tedstone Road, Wadeville, Germiston, Gauteng, 1428
Physical Address:
110–111 Tedstone Road, Wadeville, Germiston, Gauteng, 1428
Email:
sales@krostshelving.com
Telephone:
011 827 5555
Information Officer:
Krost Shelving & Racking (Pty) Ltd
(As designated in terms of POPIA)
Effective Date: 1 January 2026